Shipping policy

Shipping Policy

Last updated: January 14th, 2026

Thank you for shopping with Celi, Inc . We are committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.

During high-volume periods (sales, holidays, or promotions), processing times may be slightly extended.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times

  • Domestic Orders: 3–7 business days

  • International Orders: 7–21 business days (depending on destination and customs processing)

Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.

Order Tracking

Once your order ships, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to update.

Customs, Duties & Taxes (International Orders)

Celi Bags is not responsible for any customs fees, duties, or taxes applied to your order. These charges are determined by your local customs office and are the responsibility of the customer.

Incorrect Address Disclaimer

Please ensure your shipping address is correct at checkout.
Celi Bags is not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, contact us immediately at celicreativebrands@gmail.com

Lost or Stolen Packages

Celi Bags is not responsible for lost or stolen packages once marked as delivered by the carrier. If you believe your package is lost, please contact the shipping carrier directly.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery at celicreativebrands@gmail.com with your order number and photos of the damage.

Contact Us

For any shipping-related questions, contact us at:

📧 celicreativebrands@gmail.com
🌐 www.celibags.com